Case Studies

Proven NDC implementation experience.

Real-world examples of how we've helped airlines, OTAs, TMCs, and travel platforms succeed with NDC.

OTA Anonymized OTA implementation

Challenge

The OTA needed access to richer airline content and ancillary sales but had a legacy booking flow that only supported basic fare display.

Solution

Implemented a complete NDC shopping, pricing, booking, and order retrieval flow with normalized content for frontend display. Created airline adapter patterns for carriers with varying NDC maturity levels.

Business Impact

  • Faster airline content launches
  • Ancillary sales enabled across carriers
  • Improved fare family visibility
  • Lower manual support dependency

Capabilities Delivered

  • NDC shopping integration
  • Offer normalization
  • Booking engine connection
  • Ancillary display
  • Order servicing

Technical Highlights

Built a unified API layer handling XML/JSON transformations, implemented retry logic for airline timeouts, and created a real-time content cache for performance.

Airline Anonymized airline channel enablement

Challenge

An airline needed to expose content to external sellers through an NDC-compatible channel while maintaining control over offer management.

Solution

Built API workflows for offer creation, order creation, servicing, and partner onboarding. Implemented OAuth-based authentication and comprehensive error handling.

Business Impact

  • Improved distribution control
  • New seller channels enabled
  • Better retailing flexibility
  • Shorter partner onboarding cycles

Capabilities Delivered

  • NDC channel enablement
  • Offer management API
  • Partner onboarding portal
  • Order servicing workflows
  • Analytics dashboard

Technical Highlights

Designed a schema-agnostic offer management system, implemented webhooks for real-time notifications, and built a certification testing framework.

Travel Platform Anonymized travel platform aggregation

Challenge

A travel platform needed to integrate multiple airlines with inconsistent NDC implementations into a unified seller experience.

Solution

Created a normalized API layer with airline-specific adapters, error mapping, and monitoring. Built a unified dashboard for partner management.

Business Impact

  • Faster new airline onboarding
  • Unified seller API across multiple carriers
  • Improved operational visibility
  • Improved API reliability

Capabilities Delivered

  • Multi-airline connectors
  • Content normalization
  • Error mapping system
  • Partner-facing APIs
  • Performance monitoring

Technical Highlights

Built airline-specific adapters with standardized interfaces, implemented intelligent caching strategies, and created comprehensive monitoring dashboards.

TMC Anonymized TMC workflow modernization

Challenge

A TMC needed to bring NDC content into their corporate booking platform while maintaining policy compliance and duty of care.

Solution

Implemented NDC shopping with policy-aware filtering, corporate profile integration, and comprehensive servicing workflows.

Business Impact

  • Rich airline content available to corporate clients
  • Improved policy compliance rates
  • Faster booking flow
  • Reduced post-booking servicing time

Capabilities Delivered

  • Corporate booking workflows
  • Policy-aware shopping
  • Traveler profile integration
  • Servicing automation
  • Duty of care data

Technical Highlights

Built policy engine integration, implemented traveler data synchronization, and created automated refund/exchange workflows.

Ready to write your success story?

Let's discuss a practical roadmap for your NDC implementation.

Talk to an NDC Expert